Shipping & Delivery

Australia Wide:

SHIPPING SERVICE	COST	DELIVERY TIME
EXPRESS	$12	1-4 BUSINESS DAYS*
STANDARD	$8	4-12 BUSINESS DAYS*
FREE SHIPPING - STANDARD (MIN. SPEND $150+)	FREE	4-12 BUSINESS DAYS*

 

FREE STANDARD shipping Australia-wide for orders over $150. If you need your items quickly, please select EXPRESS.

Please note: BUSINESS days exclude weekends and public holidays, and delivery times are strictly approximate. We are not responsible for courier delays. Delivery may take longer for country/rural areas.

If there are any delivery delays on your product, for example out of stock items that we have under production, then we will contact you by phone or email to advise you of this delay.

If you are not going to be home in time for delivery, you can request to add an 'Authority To Leave' note on your order by simply adding 'ATL' at the beginning of your address. By choosing this option, Island style Clothing and the courier are not responsible if your package is stolen from your property. If you have any other special requirements, please email us directly at aloha@islandstyleclothing.com.au or by phone at 0498 116 390. 

Dispatch & Cut-Off Times:

Please allow up to 7 days for the dispatch of your order during this extremely busy sale time. Our warehouse team is working as fast as they can to get your pieces dispatched and delivered ASAP. Thank you for your patience and understanding. 

All orders are processed and shipped within 24-48 hours of purchase, excluding weekends and public holidays. All orders placed after 12pm on a Friday or weekend will be sent Monday. 

We are not responsible for lost or stolen packages or packages delayed in transit.

It is the customers responsibility to provide the correct delivery address for an order. If the wrong delivery address is provided, we cannot offer reimbursement for this package.

Combining Orders

We do NOT combine orders. If you place two orders you will receive two parcels. 

Couriers 

We use Australia Post as our designated courier for most domestic and international Orders either Australia Post or DHL Express Courier.

Order Tracking

Once your order is packed, you will receive an email, with a tracking number to follow your parcel with the courier. If you don't receive this email, please check your SPAM and/or JUNK folder as it may get filtered in there. 

You can also directly track your items, by entering your unique tracking number using the following link:

https://auspost.com.au/mypost/track/#/search

INTERNATIONAL: 

New Zealand:

 

USA:

 

Rest of World:

For international shipping, all prices are calculated by weight. Once you have added your item/s to your cart and proceed to check out, input your delivery address, and shipping costs will be automatically calculated.

You directly track your items, by entering your unique tracking number using the following link:

https://auspost.com.au/mypost/track/#/search

International Customs Duty / Taxes & GST / VAT:

Customs Duties, Taxes, GST and/or VAT may be applicable to delivery within some countries. It is the responsibility of the customer to pay these fees upon the goods arriving in the country – Not the responsibility of Island Style Clothing. Please check with your local country laws regarding these fees. 

 

More Questions 

Please do not hesitate to contact us directly should you have any further concerns with delivery, and we will be happy to assist and advise. 

 

CONTACT FORM

Email: aloha@islandstyleclothing.com.au